FAQ
Questions, answered.
Everything you'd want to know before you say hello. Still curious? Email us anytime.
01
How do projects typically start at Webastra?
Every engagement begins with a paid 2-week Orbit Sprint — strategy, brand and channel diagnostic. You walk away with a roadmap whether or not we continue together.
02
What kinds of brands do you partner with?
Ambitious founders, scale-stage startups, and category leaders. We're equally at home with D2C, SaaS, B2B, fintech, F&B, and lifestyle.
03
How quickly can you start?
We typically begin within 7–14 days. Rush slots open up periodically — reach out and we'll be transparent about availability.
04
Do you work as a retainer or per project?
Both. Most clients begin with a sprint, then move into a quarterly retainer for performance, brand and growth. We tailor scope to your stage.
05
How do you measure success?
Outcome metrics defined together upfront — ROAS, CAC, brand lift, organic share-of-voice, conversion, NPS. You see the dashboard from day one.
06
Where is the team based?
Studios in Mumbai and Singapore, partners across Europe and North America. Remote-first culture, on-site when it matters.
07
Who will actually do the work?
The senior team you meet in the pitch. No B-teams, no hand-offs to junior staff. Every engagement has a senior creative director and strategist embedded.
08
Can you work with our in-house team?
Absolutely. We frequently embed alongside in-house marketing, brand, product and engineering teams as an extension of capacity.
09
Do you sign NDAs?
Yes. Standard practice. Send us yours or use our mutual NDA — either is fine.
10
What's the smallest project you take on?
Our Orbit Sprint starts at $7,500. Full builds typically begin at $25,000. We'll always be transparent about fit on the first call.